Start Your Winning Experience
Please contact us below or call us at (704)696-2926 and let Trackhouse Motorplex start planning your customized group or corporate event today! We take pride in providing a winning experience for every group, every time.
Frequently Asked Event Questions
How old do you have to be to ride rental karts?
All drivers must be at least 16 years of age and show a valid government issued I.D. before racing. Additionally, mandated by the state of North Carolina, all drivers under the age of 18 must have their legal guardian sign the Trackhouse Motorplex Consent Form in person or have it notarized if the legal guardian is unable to accompany the driver.
Can I receive a refund if I can’t make my online booking?
Customers will receive a full refund or credit with 24 hour’s notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. Missing your race or calling the day of will result in No-shows being charged the full price.
*Booking fees are non-refundable.
When should I arrive for my online booking?
The time you selected for online booking is you race time. Please arrive 30 minute earlier to ensure you have enough time allowed to check-in, make your profile, sign your waiver and go through our safety briefing. If you made an online booking, your check-in time will be displayed as well as the times of your races.
I’ve never done anything like this before, do I need to take a driving course?
There are no classes to take in order to race the rental karts. We provide a safety talk and give you tips to the track.
Your address is not in the GPS, how do I get there?
130 Motorplex Drive Mooresville, NC 28115 is the address you may give. Just let the driver know that they will see our sign out front.
Why do you need my email?
If we have your email we will send you the lap times of your races. You will also receive emails for upcoming events. We do not share your email with anyone!!!
Does the waiver have to be notarized?
Yes the waiver must be filled out by the parent and minor. Both sheets must be notarized. If the forms are filled out, make sure to note on profile that the minor has paper waiver on file. If the parent is present with the minor, then the forms do not need to be filled out and the parent must sign electronic waiver. This only has to be done the first time the minor is here.
Is there a schedule of upcoming events?
We have a calendar on our website where we will post group/private events as well as club races and national events.
Do you have food to sell?
We have a full Hunt Brother’s Pizza and Wings Restaurant, Coke products and snacks. During events there is usually a food truck on site.
Do we get to race in the rain?
Yes and no. We can still run the karts during a light sprinkle as long as there are no puddles on track.
No: If the rain is heavy or there is lightning in the area. The manager on duty will make the call on if it is safe or not.